This action-packed convention not solely gave a glimpse into the way forward for Salesforce, but in addition enabled AppExchange Companions like Accounting Seed to achieve business insights and join with the Salesforce Neighborhood in a private manner. Based mostly on conversations with clients and prospects, data found in Salesforce-led classes, and conferences with companions, we’ve put collectively the highest 5 takeaways from Dreamforce 2022 that you just’ll wish to make observe of as you intend for achievement in 2023
1. New Salesforce Expertise Permits Customized Experiences
Throughout the primary keynote on day one in all Dreamforce, titled “The Nice Reunion,” Founder and Co-CEO, Marc Benioff, and Co-CEO, Bret Taylor, shared information on new Salesforce expertise that’s now obtainable and perception on what’s coming down the pike, together with:
- Salesforce Genie: Expertise that permits extremely personalised and customised buyer experiences in real-time.
- Slack Upgrades: Not too long ago launched ‘Slack Canvas’ and ‘Huddles Coworking’ present extra alternatives to seize and share knowledge in Slack and additional improvements to video chats.
- Salesforce Circulate: Circulate Builder runs practically 44 billion circulation automations each single day, saving companies money and time.
These updates and added applied sciences allow Salesforce customers to create processes to help their distinctive enterprise fashions, which in flip offers extra time and house to concentrate on buyer success. For extra data on Salesforce expertise updates from Dreamforce, go to our buddies at Salesforce Ben.
2. Sustainability Stays a Essential A part of Salesforce’s Values
Environmental safety and preservation had been felt in each nook at Dreamforce. Throughout the opening video of the primary keynote, it was clear that caring for the surroundings and restoring it could proceed to be a prime precedence for Salesforce. For instance, Salesforce is scaling up the Ocean Analysis Program and continues their efforts within the “Nice Reforestation,” the place the corporate will shield endangered whales, cease plastic air pollution, and restore and develop 1 trillion timber by 2023.
Salesforce continues to carry improvements to the Web Zero Cloud and Market, providing companies a solution to monitor their sustainability efforts and automate associated processes.
3. Native Apps are Key to Enterprise Productiveness
Annually, Salesforce presents the concept of a “one platform” enterprise mannequin and encourages corporations of all sizes to run their enterprise on the Salesforce Platform for a single supply of fact. Native Salesforce functions (options constructed on the Pressure.com Platform) are a key a part of the “one platform” mannequin and proceed to achieve recognition amongst quite a lot of enterprise varieties and sizes. Absolutely native options like Formstack, TaskRay, and Accounting Seed are top-rated on the Salesforce AppExchange and inside the Salesforce Neighborhood and help a variety of enterprise from knowledge assortment and process administration to finish accounting software program.
In keeping with The State of Salesforce 2022-23 examine by IBM launched at Dreamforce, surveyed clients utilizing the Salesforce Platform to streamline their workflows have seen a 60% enhance in worker satisfaction, 52% enhance in actionable enterprise insights, and have lowered enterprise prices by 65%. Native Salesforce functions are additional permitting customers to faucet into the ability of the Salesforce Platform and enhance productiveness and innovation. In actual fact, Accounting Seed customers have seen outcomes similar to a 40% enhance in income, 80% enhance in accounting course of effectivity, and 15% discount within the accounting life cycle.
Uncover the Salesforce Native apps obtainable to you on the Salesforce AppExchange.
4. Customized Reporting is a Necessity for All Enterprise Sizes
Going into Dreamforce, the Accounting Seed staff was eager to find the highest priorities companies have for 2023. Based mostly on conversations we had with present clients, prospects, and common Salesforce customers, the need for customized reporting got here to the floor typically.
As Salesforce continues to create applied sciences like Salesforce Genie for personalized buyer experiences, companies are discovering themselves in want of extra customized reporting for administration and monetary reviews. From customized calculations on sure rows and columns to comparative reviews towards present clients and improve alternatives, companies are searching for extra customization every year, and Salesforce options like Accounting Seed are stepping as much as meet their wants. For extra data on customized reviews, try these articles:
5. Extra and Extra Companies need Accounting on Salesforce
We’re seeing extra enterprise in ‘progress mode’ which have outgrown their present processes and might’t deal with the guide processing and duplicate knowledge that happens utilizing siloed enterprise methods. 25% of the businesses that the Accounting Seed staff spoke to throughout Dreamforce had been already feeling the ache of disparate enterprise methods and searching for a solution to join accounting and CRM knowledge collectively. Annually, extra corporations need to drop sync instruments and paper pushing for options which might be on one platform (see level #3).
A totally linked enterprise permits corporations to:
- Save time on administrative duties.
- Eradicate errors brought on by guide entry.
- Precisely report income.
- Ship customized expertise to their goal market.
Because the top-rated, absolutely native accounting resolution on Salesforce, Accounting Seed delivers a totally linked enterprise with out the necessity for third social gathering connectors or sync instruments. Discuss to our staff right now to be taught extra.
Dreamforce 2022 was a formidable occasion bringing the newest applied sciences to life once more, reside and in individual.’ We hope you walked away energized with new concepts to help your small business. We’ll see you in ’23